Consumers as defined by § 13 BGB, natural persons with unlimited legal competency which conclude a legal transaction have a legal right of cancellation as following.
Right of Cancellation
You can revoke your contractual statement in writing (e.g. letter, e-mail, fax) without stating reasons or by returning the goods within 14 days.
The period starts upon receipt of this declaration in text form, however not before receipt of the product at the consignee (in case of recurring deliveries of similar goods not before receipt of the first installment) and also not before fulfillment of our obligations to inform as per article 246 § 2 in connection with § 1 para. 1 and 2 EGBGB as well as our obligations as per § 312g para. 1 clause 1 BGB in connection with article 246 § 3 EGBGB. The revocation period shall be deemed observed if the goods are returned or notice of revocation is given within this period.
The revocation is to direct to:
Postal address: Rudolf-Hell-Str. 12, 77955 Ettenheim / Germany
Consequences of revocation
In the case of an effective revocation the mutually received benefits are to be returned; any benefits already realized (e.g. interests) shall be returned as well. In the case that you are unable to reimburse us either in total or partially for services received or the use of the goods, you are required to offer a compensation of equal value. This does not apply, when the deterioration of the merchandise has been checked like it is possible in a shop. Has the merchandise been damaged through conventional usage, you do not have to pay compensation. Any merchandise eligible for shipping will be returned at our expense and risk.
Duties for the compensation of payments must be fulfilled within 30 days. Time period shall commence for you upon sending your cancellation notice, and for us upon receipt thereof.
End of Cancellation